Cookie Policy

This Cookie Policy explains what cookies are, how we use them on the Auati site, which types of cookies we use, what information we collect using cookies, and how that information is used.

Strictly necessary cookies are used so the site can work: without them we cannot keep your session, protect forms or complete the sign-in. Optional cookies, today used only for audience measurement, are enabled only after you click Accept in the cookie notice.

Continuing to browse, closing the notice or ignoring it does not count as acceptance: while you have not chosen, no optional cookie is created. You can change your mind whenever you want in Review preferences, at the end of this page.

Cookies are small text files that are stored on your device (computer, tablet or phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to site owners.

Cookies allow a site to recognize your device and store information about your preferences or past actions. This helps improve your browsing experience and lets the site work in a more personalized way.

We use cookies for two purposes — and only the second one depends on your choice:

• Strictly necessary (always active): they keep your session open, protect forms against cross-site request forgery (CSRF), store the language you chose and the page to return to after sign-in, and support e-mail verification. They are set by Auati itself and cannot be turned off without preventing you from using the site.
• Audience measurement (optional): only after your acceptance do we load Google Analytics 4 and Microsoft Clarity, which measure visited pages, time spent and usability issues to help us improve the site.

We do not use advertising cookies, we do not run targeted marketing based on your browsing, and we do not sell or share that data for such purposes. We also do not use cookies to collect personally identifiable information without your explicit consent.

We use the following types of cookies:

• Session cookies: Temporary and deleted when the session ends or you close your browser. They are essential for the site to work during your visit.
• Persistent cookies: They stay on your device for a defined period or until you delete them. That is the case of the cookie that keeps you signed in when you choose to stay logged in.
• First-party cookies: Set directly by our site and used for essential functionality.
• Third-party cookies: Set by the audience measurement services we use (Google Analytics 4 and Microsoft Clarity) and created only after your acceptance.

Your choice about optional cookies is stored in your browser, for this site, and keeps applying on your next visits until you review it. Strictly necessary cookies cannot be disabled here.

The control is here on this page. The Review preferences button, right below, reopens the cookie notice with three possible outcomes:

• Accept: authorises the optional audience measurement cookies.
• Reject: keeps everything optional turned off; the site keeps working normally.
• Withdraw: reopen the preferences and choose Reject. Audience measurement stops immediately and the cookies it had created are deleted.

The choice applies to the whole site, including the customer area, and survives reloading the page or opening a new tab. Because it is stored in the browser, you will have to choose again on another device, in another browser or in a private window. Without JavaScript, no optional cookie is created.

As an additional resource, you can also manage cookies through your browser settings, which let you see and delete cookies individually, block third-party cookies or cookies from specific sites, block all cookies and delete them when you close the browser. Instructions vary depending on which browser you use:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Important: blocking all cookies in the browser prevents sign-in and form submission, because it also hits strictly necessary cookies. To turn off only what is optional, use Reject here on this page.

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We recommend you review this policy regularly to stay informed about how we use cookies.

The date shown at the end of this document is the date of the last revision of this text. A change to this policy does not replace your choice: optional cookies stay off until you accept, and you can review your decision at any time in Review preferences.

If you have questions about our Cookie Policy or about how we use cookies on our site, please contact us through the support channels available on our site.

We are committed to protecting your privacy and ensuring you have control over your personal information.